LEGAL
Privacy Policy
Last updated: March 2026
1. Who we are
The Wetherby Plumber is a sole trader plumbing business operated by Brad Kuhlmey, based in Wetherby, West Yorkshire.
- Website: www.thewetherbyplumber.co.uk
- Email: brad@thewetherbyplumber.co.uk
- Phone: 01937 228100
2. What data we collect
We collect personal information when you:
- Fill in our contact form (name, phone number, email address, postcode, service type, message, preferred contact method)
- Call or WhatsApp us (your phone number and any details you share)
- Browse our website (see Cookies section below)
3. How we use your data
We use your information to:
- Respond to your enquiry
- Provide you with a quote or arrange a visit
- Send you a confirmation email after you submit our contact form
- Improve our website and services
We will never sell, rent or share your personal data with third parties for marketing purposes.
4. Legal basis for processing
We process your data based on:
- Legitimate interest — to respond to your enquiry and provide our services
- Consent — for cookies and analytics (you can withdraw consent at any time via the cookie settings)
5. How we store your data
Contact form submissions are stored securely using Supabase (cloud database hosted in the EU). We retain enquiry data for up to 24 months, after which it is deleted. We do not store payment information on our website.
6. Cookies
Our website uses cookies for:
- Essential cookies — required for the website to function (no consent needed)
- Analytics cookies — Google Analytics 4, used to understand how visitors use our site. These are only set if you give consent via the cookie banner.
You can manage your cookie preferences at any time using the cookie settings on our website.
Google Analytics collects anonymised data including pages visited, time on site, and approximate location. It does not identify you personally. For more information, see Google’s privacy policy.
7. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for cookies/analytics at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk
To exercise any of these rights, email brad@thewetherbyplumber.co.uk.
8. Third-party services
Our website uses the following third-party services:
- Vercel — website hosting (vercel.com)
- Supabase — secure database for contact form submissions (supabase.com)
- Resend — email delivery for form confirmations (resend.com)
- Google Analytics 4 — website analytics (analytics.google.com)
- Google Maps — embedded map on our contact page (maps.google.com)
9. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact
If you have any questions about this privacy policy, contact us:
- Email: brad@thewetherbyplumber.co.uk
- Phone: 01937 228100